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Principal Solutions Architect at Tech Mahindra

June 2016 - Present

I joined an Indian Software MNC -- "Tech Mahindra" as an Principal Solutions Architect & Program

Manager @ Navi Mumbai.

I was stationed @ the Client Location at State Bank of India -- Global IT Centre and worked as a Technical

Solutioning Consultant & Enterprise Architect dealing with JAVA J2EE IBM WAS Administration, Sun

Solaris, SAN/NAS, Load Balancing & Clustering, Data Centres & Disaster Recovery Centres.

Contributed as a JAVA SME to SEBI Project by developing an AES Javascript encryption & decryption

Program built on top of Eclipse IDE which was meant to encrypt passwords of Login Module and which

were subsequently consumed by a Web Service @ IDAM Backend while decrypting the same. I have also

consolidated my knowledge of JSP/Servlet/Controllers/Spring Framework & Hibernate as also the DAO/AD/

IDAM/IBM DB2 etc. in SEBI Project.

Started working for British Telecom Program from Techmahindra. Tech Mahindra has bagged a five-year

contract from British Telecom, under which the Indian company will provide strategic sourcing services to

the global communications solutions and services provider.

Currently working for MySD (My Service Delivery) as a Lead Designer: Jeopardy Management R45 LLD

Draft Version 0.1 prepared by me after rigorous analysis of the R45 Use Case Document & the HLD V1.0. It

may be noted that I have used TOAD Data Modeller for designing the Logical Entity Relationship Diagram

for R45 and I have customized certain Tables in tune to the requirements of the R45 by adding certain

attributes/ removing certain unwanted Tables which do not have impact in R45 from the R44 Data Model. As

far as the documentation of LLD of R45 is concerned I have made necessary changes based on the Use Case


Currently working for a Mainframe to Java Migration Project of BT @ TechM, Mumbai.

Since Aug’13 with TCS, Gurgaon working for Lloyds Banking Group (Edinburgh, Bristol & London)& Royal Bank Of Scotland(RBS) as Enterprise Solution Architect (Business Associate)

Project Handled:

Tools                     IBM Rational Software Architect for UML Modelling

Title                       EAD Insurance for Scottish Widows of Lloyds Banking Group

Reference Docs    BRS, Use Case Docs for Complete Online Underwriting & Perform Proposal Tracking and Manual Underwriting. Artefacts created, Checked-in & Delivered in RSA Jazz Repository.

Role                       Works on IBM Websphere Application Server, SOA & Web Services etc.


  • Measures taken at your end to ensure that applications are in line with requirements specified by clients:
  • Client interfacing at detailed level in Solution Architecture and Technical Project Management with the customers in Lloyds Banking Group & Royal Bank of Scotland
  • Ensured that requirement were transitioned from technical pre-sales team to Technical Delivery Team percolating from the client and understood properly from the client at our end to deliver optimal real time solutions
  • Initiatives taken to build competencies of team: Ramped up team in technical architecture and JAVA J2EE development in TCS from 2 members till 15 member team taking into the account there competencies in various open system technologies
  • Have clients given your organisation additional projects basis excellent services and on-time deliveries of projects: Customer gave more project and engagement was expanding PAN India & UK
  • Enhancements suggested by that improved application performance and secured additional business: Suggested performance enhancement, tuning and engineering based solutions to our customers both in JAVA J2EE areas and ORACLE  backend area for streamlining the operations for repeat business

Oct’12-Apr’13 with Xchanging Technology Services India Pvt. Ltd., Gurgaon, Delhi NCR as Senior Technical Enterprise Architect

Project Handled:

Title                       Architecture Standard and Governance

Role                       Senior Solution Architect (Member of Technical Architecture & Design Team)

Role                       Senior Solution Architect / Solution Architecture Work Stream Lead

Brief                       XIS Workflow Presentation: Created a Technical Workflow Document on Xchanging Ins-sure Services based on collation of Information from SharePoint server and presented the same. Worked with number of solution vendors to define the overall solution architecture as well as detail solution to fulfill the global standard processes defined by XIS Business Process Owners. Work mainly involved usage of BPM Tool of Pega (A java based Tool/Product) which accepted messages pertaining to Insurance Policies uploaded by XIS Customers/users through the Active Message Queues. Brokers would first pass on the information/data to the XAG(Xchanging Accord Gateway) which will then pass the data through Active MQs to the Pega Application/System. Pega would in turn communicate information/data with the APIX Application, the DB Load (Backend) Application, the Façade App, the IMR(Insurers Market Repository)etc. Pega then does the Technical Accounting Validations (TA), the Doc Validations or the Functional Accounting Validations (FA) thereby passing the data to IMR to create XIS Work Objects. These WOs then pass to the Logistics Team (Team Manager, Technical Member, Quality Control etc.) where it is processed & the claims calculation is done which is finally routed back to the Users through the brokers.

  • Gave a Presentation on IBM Web Sphere Technologies (Web Sphere Application Server & Portal Server) and usefulness of that in Insurance Industry- Gave 2 Presentations on that to the Design Team & Technical Team with excellent response based on my rich prior experience of utilizing those in e-Commerce Development of Portals & Web sites.
  • Latest Involvement in Work front has been creation & development of Design for Human Resource Management System for Xchanging. I have created the Data Modelling & Database Design for the end to end workflows comprising the HRMS Application such as Recruitments, Internal Job Posting, Payroll & Expense Reimbursement, Company Expenses, Performance Appraisals, Trainings etc. and based on the inputs from Technical Team I am planning to develop the HRMS App.
  • Developed a Reverse Proxy Introduction mechanism using Apache Tomcat & Apache HTTP Server for Hudson Continuous Integration Server.
  • Gave a Presentation on Lloyd’s & London Insurance Market to my Team

Mar’10-Oct’12 with IBM India Pvt. Ltd., Kolkata, Gurgaon & Chennai as Application Developer & Solutions Architect

Clients/Domains: Banking & Insurance (BNP Paribas); Banking & Data Centre (Wells Fargo); Telecommunications (Ericsson); Health Insurance (Apollo Munich Health Insurance); Banking (Citigroup); Telecom (Maxis Telecom)

Project Handled:

Title                       BNP Paribas Cardiff I-Connect Project: Life, Health and General Insurance Insurance Domain Project

Client Location      Paris

Role                       Solution Architect

Description            BNPP Cardiff I-Connect Project is an Insurance Domain IT Project of IBM dealing with various applications like Hypoprotect, HOP-LCO, Livret, Middle Office, Client File, etc. Development Team is divided into Exchange (ESB) Layer, Presentation Layer, Services & Data Layer etc. Belgium, France, Netherlands, Czech, Sweden & Italy are going to be the countries for which this Insurance Software is going to be implemented and it will be subscribed by customers & insurance brokers.

Project Size           40+ members at offshore from IBM & 10+ IBMers from France/India at Onsite for I-Connect
The Onshore Team comprises of Technical Architects, Project Managers & Functional Managers.

Role                       IT Architect: Architecting Development Activities of the I-Connect Offshore Team including Presentation, ESB(Exchange) and Service & Data Layer. I coordinate the Activities of the Team by delegating, monitoring & getting work outputs pertaining to Deliveries of different modules by the Offshore resources including Layer Leads. Technical Application Architect & Evangelist with the roles of proposing Technical Architectural solutions for the Project, ensuring that all the Architectural artifacts like UML Modeling including the Class Diagrams are in place for the Project etc. Also guiding the Technical Team on any Challenges/ Technical issues faced by them.

Title                       Wells Fargo Market Research Project, USA – Technology Strategy Consulting - Ericsson ECP Verdi Project, IBM Chennai, Gurgaon, Bangalore & Sweden

Role                       Lead Technical Architect

Technology            Java, J2EE, XML, SOAP, Web Services (JAXWS), DB2

Description            Ericsson ECP Verdi Interface development Project required development of an Interface for integrating

the two applications namely ECP (Ericsson Configuration Portfolio), built in Java/J2EE with .NET based application namely Verdi (having different releases developed, hosted & based in Stockholm).Web Services Development was extensively used for each module in order to transmit & consume data between the applications. Besides, Encryption/ Decryption and Compression/Decompression algorithms/Programs were written in order to reduce the data footprint transacting between the applications in the form of SOAP & XML.

Title                       Citigroup Production Support Transaction Services, USA & Singapore

Location IBM Kolkata & Gurgaon

Role                       IBM Websphere Application Server & AIX Administrator. Functioned as IBM Websphere Administrator & E-Commerce Developer in CITIDIRECT Project


Description            CitiDirect as the name suggest is an Application which provide direct access to multiple CITI portals for accessing payment and trade related instructions. It was brought in to production year back in 1997, from point of managing CITI corporate accounts within CITI so as to pay bills to customers & move money within CITI accounts.

Title                       Maxis Telecom Kualalumpur, Malaysia

Technology            Java/ J2EE/ IBM Websphere Application Server/ Portal Server/ Process Server/ Message Broker, etc.

Description            Maxis Telecom is the largest Telecom operator in Malaysia & Indonesia and IBM is developing the end to end Software Solutions for Maxis for its various applications such as AMS, CRM, PayPal Integration, SOA etc. mainly in Java/ J2EE/ IBM, Websphere Technologies (Websphere Portal Server) etc. PayPal Integration: Web Checkout (Express Checkout); Returning Customer Web Checkout (Express Checkout Reference Transactions); Role: IT Architect; As the IT architect, worked with SMEs in the Telecom domain to understand the customer’s current IT environment, helped customer identify the underlying causes of the pain points facing the customer. By analysing the internal and external business and technical drivers, Nitin and the team developed the IT strategy which aligned with the business strategy for Maxis Telecom. In addition to contributing the IT strategy, Nitin had led the team to develop the to-be IT architecture blue print, as well as the evolution plan to realize the to-be IT architecture

Apr’09-Feb’10 with TCS e-Serve, Mumbai as Enterprise Solutions Architect


  • Implement design standards like SOA, SaaS
  • Manage & support application infrastructure
  • Develop a data integration & messaging platform between various applications
  • Develop shared services like Single Sign-on & others for enterprise level applications
  • Provide technical leadership and guidance to the vendor development teams, to include detail design, code review, and code deployment

Dec’06-Oct’08 with Accenture Services India Pvt. Ltd., Pune & Bangalore as Solutions Architect

Major Clients handled:

  • British Telecom, UK
  • EMC-2, USA
  • Barclays Securities & Barclays PMO—Pool, Manchester & London, UK

Project Handled:

Title                       AT&T Mobility Premiere

Role                       Technical Lead

Platform  ATG Dynamo, ATG Commerce Server, Java/J2EE

Details                   Business Domain: Online Shopping Mall Development for Mobile Phones & other Telecom Connectivity Devices for AT&T Wireless.

Title                       Barclays Securities & Barclays PMO, Accenture, Pune

Environment          Java, J2EE, Oracle

Role                       Solutions Architect

Title                       British Telecom Project, Accenture, Pune

Role                       Solution Architect

Technologies         JAVA, J2EE & Application Framework: Apache Struts

Contribution           Developed an e-Commerce Portal for BT and helped the Team in achieving the Project Technically.

Nov’05-Nov’06 with Cap Gemini Consulting India Pvt. Ltd., Mumbai as Senior Consultant(Technical Presales Consultant / Technical Architect)

Major Clients Handled:

Astella’s Pharmacy, Chicago, USA

Rockwell Automation, Netherlands

Astella’s Pharmacy (CapGemini, USA)

-Deliver reporting solutions – Provide expert level consulting and management of expert level consultants to identify and support Healthcare Operations and business reporting and data needs, initiate and prioritize reporting tool enhancement, and prepare report and reporting solution specifications.

-Build partnerships with development teams – work closely with internal technology teams and vendors to deliver tools and system solutions, provide monthly review and assessment of the business solution performance and adoption

-Responsible for the design and implementation of self-services reporting tools and data management that reflects the complexity of multiple separate and unique networks, inconsistent business unit platforms, and the complexity of global company

-Responsible for the design and maintenance of Clinical analytics

-Summarize written findings, publicize results, and participate and share with senior leadership as appropriate.

-Lead the interpretation of Clinical data in order to identify significant differences, relationships, and trends in data, as well as factors that could affect the results of research. Report results of statistical analyses in the form of graphs, charts, tables and advanced visualizations tools such as Tableau

-Develop predictive models for attrition, high performance, and recruiting demand etc

-Develop, own and optimize existing reports

-Manipulate and analyze large datasets using analytic features of multiple tools

-Identify statistical analysis techniques required to deliver insights.

-Advance the use of complex analytical techniques and statistical thinking across Operations

-Serve as an active participant on cross-functional project teams and provide guidance and training to teams in asking appropriate questions, interpreting data, and translating into action.

-Develop and maintain appropriate benchmarks with other organizations

-Work closely with his / her manager and internal/external clients to understand the business problem and contribute towards approach design.

-Strong Project management skills; Ability to handle complex projects in a multi-tasking environment, effectively prioritize ones time, manage expectations and deliverables. A self-starter, who proactively drives projects, looks for new and better ways of doing things, can lead and gain consensus. Shows drive, passion and a sense of ownership.

Jan’04-Oct’05 with HSBC Global Technology Centre, Pune & Vancouver (Canada) as Software Team Leader

Major Clients Handled:

HSBC Canada, Vancouver, Canada; HSBC UK, London; HSBC, Honkong

Project Handled:

Title                       HSBCnet, P2G, B2G            

Details                   Developed e-Commerce Banking Applications of HSBCNET- P2G & B2G

Feb’01-Dec’03 with TCS (Tata Consultancy Services), Kolkata, Gurgaon & Noida as Systems/ Software Engineer

Major Clients handled:

Standard Chartered Bank, Singapore & Honkong

J P Morgan Chase, Bournemouth, London (UK)

P&O Nedlloyd, UK & Australia

GE Medical Systems, USA (Healthcare Domain Client)

Jul’98-Jan’01 with Usha Martin Training Institute (A division of Usha Martin Industries), Jamshedpur as Electronics Systems Engineer

______________________ACADEMIC ACCOLADES_________________________________________________________

  • Awarded National Talent Search Examination Scholarship from NCERT for outstanding academic performance
  • Point One Percent Merit Certificate Holder for Securing 99% in Mathematics in 10th Board
  • National Mathematics Olympiad Certificate Holder
  • Best Trainee (1st Topper, 90% Marks) in ILTP (Induction Training Program in TCS in 2001 in Kolkata

____________________________________________________IT SKILLS____________________________________________________________

  • Big Data Technologies: Hadoop.1.x, Hbase, Hive, MongoDB, Pig, MapReduce, Flume, Oziee,

Cassandra, ZooKeeper, HDFS, Neo4j, Mahout.

  • NOSQL databases (like MongoDB or CouchDB)

C++, XML, C#/Java, ASP.Net, AJAX, Javascript, JQuery, WCF, REST/SOAP, MS SQL Server, IIS

Mobile & Android Development & Programming

Middleware Products: Apache Tomcat, Oracle WebLogic, IBM WebSphere WAS, IBM WebSphere Portal Server/ IBM WebSphere Portlet Factory/JSR 168/Web Sphere MQ/ IBM Crossworlds/ WebLogic Integration, Apache Tomcat, IBM Web Sphere, BEA WebLogic, JBoss, GlassfishV2, WebSphere Commerce Server V7, iPlanet, Siteminder, IBM Internet Information Broker (IIB V8.x)

Server Operation System: IBM AIX; Microsoft Windows NT/2000/2003/2008

Desktop Operating System: Microsoft Windows NT/2000/XP/Vista/7/ HP UX, IBM-AIX, Linux

Languages: Core JAVA (JDK 1.5/1.6), J2EE, Java/JavaScript, CSS, VB Script, C++, C#, ASP.NET, UNIX Shell Script, XML, BPEL, WSDL, JSP, HTML/XHTML, WSDL, Oracle PL/SQL

Frame work: J2EE, Struts, MVC, SOA, spring, Hibernate, JSF, AJAX, Struts, AIX2, JAXB, EAI, B2B/EDI

Databases: IBM DB2, Oracle 10g, Microsoft SQL Server and MySQL, TOAD Data Modeller, Micro Services, Big Data, latest technologies running on open source big data platforms and deployed on AWS.

Software Tools/ IDE: Eclipse, IBM Clear Case, RAD, Rational Software Architect, Rational Rose, Junit, SOAP UI, Web sphere Integration Developer, SOATest, CVS, SVN and VSS, Enterprise Architecture Standard; Cloud Service-SaaS; UML, Agile development; Full understanding and experience on SDLC; High Available solutions, Rational Software Architect/ Rational Application Developer/ Eclipse (Ganymede & Helios)/ Net Beans V 6.5, Enterprise Integration Architects – WMB Technology –Experience in designing (both HLD & LLD), bug tracking tools (e.g. Jira, Bugzilla), REST, JQuery, XQuery, XPATH, XSLT, JMS, memcache, Apache HTTPd server.

 Architecting of middleware applications using IBM stack – WebSphere Message Broker, WMQ, WTX, DB2
Experience in using UML 2.0 using RSA, tools such as .Net, Kafka, Hadoop, Java etc.

E-Commerce Technologies: Oracle ATG Commerce, ATG Dynamo, WebSphere Commerce Server & Enterprise Service Bus 

Information Security: Kerberos Tokens, HTTPS over SSL, PCI-DSS, Encryption & Decryption Techniques, Authentication & Authorization Techniques, Tivoli Access Manager for e-Business(TAMeB), Tivoli Identity & Access Management, Tivoli Identity Federation Manager, CA Siteminder, JAAS, PGP Encryption, etc.

Overall Competencies:            Core Java, Java - Spring Framework, J2EE,  Java - ORM, Swing, Java - Web Presentation Frameworks, Java - Messaging Implementation, Java Web Services, SQL Development Languages,  Planning/Execution & Tracking, Scoping and Estimating, Data Modelling, High Availability and Failover Applications, High Throughput / Transaction Application, Logical Architecture Design, OOAD and UML, Package / Vendor Selection, Performance / Capacity Planning, Word, Excel, Visio, PowerPoint

Other Tools : ESB 6.x, JUnit , ANT, Maven, BuildFordge, Hudson 2.x, Sonar, Log4J, VSS, CVS, Clear Case, J2SK/J2EE 1.2-1.4, Crystal Report 7/8.3/9/11 (with java), Business Object 11, XML, XSLT, JavaFx. Strong data engineering experience including a deep understanding of SQL and NoSQL databases and technologies related to streaming data processing like Kafka, Spark, and Confluent. Experience with Amazon AWS EC2 and Platform Services. Experience with Agile development (Scrum / Kanban)
Experience with modern configuration management (chef, salt, ansible, puppet, terraform, atlas)

  • Experience with DevOps scripting, automation and Cloud orchestration tools.
    Strong understanding and experience in deploying virtualization technologies such as VMware, Citrix, OpenStack and low cost commodity hardware.
    Experience with software defined storage and network.
    Strong knowledge of cloud service architecture and components.
    Experience in a large distributed environment with Sun Solaris, UNIX, Linux, AIX, VMWare, Firewalls, F5 load balancers, DNS, Storage systems and related technologies.
    Knowledge of DevOps tools, GIT, SVN, Jenkin, JIRA,  etc.
    Prior experience with implementation of IaaS, PaaS and cloud management platforms.
    Solid experience of public cloud offerings like AWS, Azure, Rackspace etc
  • experience in programming languages; operating systems; firmware;
  •  BIOS; device drivers; databases; system, network, operating system, and
  • application administration; embedded software/firmware; tools and utilities.
  • significant subject matter expertise on Windows, Linux, and Android PCs and tablets.
  • application development and deployment experience on Windows, Linux, and Virtualized environments.


Name: Avinash Mishra

Designation: Project Lead

Project Name: -- TrainAsYouGo-- Online education training project

Description: Zapier Integration: Zapier enables you to automate tasks between other online apps (like Sales force, Base camp, and Gmail). This helps you use complementary apps side-by-side.Zapier is a web automation tool. With Zapier you can build Zaps which can automate parts of your business or life.

A Zap is a blueprint for a task you want to do over and over. In words, a Zap looks like this: "When I get a new thing in A, do this other thing in B." The first part is the Trigger and the second part is the Action.Zapier supports hundreds of apps. You can mix and match triggers and actions to automate just about anything. An example might be "When I get a new entry from a Wufoo form, create a new lead in Sales force."Zaps are very lightweight and very easy to setup. With Zapier; you get as much granularity as you need. You can pick what fields from the trigger service should go to the action service and you can use static text and custom fields too. For instance, you might say that the phone number from your Wufoo form should be the work phone of your new Sales force lead.

1.   Zapier Integration: Add Zapier Integration to Desk.com and Zendesk.com to support the following functionality:

a.   Integrate FAQs, sends FAQ information to integrated systems.

b.   Integrate Questions, sends Question information (as incident) to integrated systems.



§  Involved in implementation of Zapier Integration. With complete ownership.

§  Performed Functional Testing

§  Involved in bug fixing and stabilization of this modules.

Also involved in Maintenance and support, Coding and Program specification.

Name: Veeru Yadav

Designation:  Lead Technical Trainer

Project Name: -- Call Tracking System

Technical Skill: Java J2EE

Name: Naveen Chhabra

Designation:  Tech Lead

Project Name:  Disaster Recovery

Project Description: Setting up the DR setup for 4 web based application running on different technologies like Tomcat, JBoss application server Apache and IIS web server. This project involved the setup of network, database, OS, installation and configuration followed by thorough testing of the applications. I was responsible for leading all the above activities and making sure that the project is successfully done and tested within the timelines defined.

Name: Monika Munjal

Designation:  IT Engineer

Project Name: -- PMS and Sarthi

Project Description: vb.net technology used as front-end and oracle tod is for backend. Project is basically maintaining the history of electricity and the scheduler is for scheduling the time. Dashboard has been designed to show all details of new electric info add on and all up down weather cast represented in graph.

Technical Skill: vb.net, asp.net, mvc, oracle, linux o.s, bootstrap, query

Business Skill: leadership, good interaction with peoples, advisory role